The Notice has more information about how we use and share your PHI.
Your privacy is important to us. We respect and protect your privacy. University Healthy Plans uses and shares your information to provide you with health benefits. University Health Plans wants to let you know how your information is used or shared.
PHI stands for these words, protected health information. PHI means health information that includes your name, member number or other identifiers, and is used or shared by University Health Plans.
Why does University Health Plans use or share your PHI?
- To provide for your treatment
- To pay for your health care
- To review the quality of the care you get
- To tell you about your choices for care
- To run our health plan
- To share PHI as required or permitted by law
What are your privacy rights?
- To look at your PHI
- To get a copy of your PHI
- To amend your PHI
- To ask us to not use or share your PHI in certain ways
- To get a list of certain people or places we have given your PHI
How does University Health Plans protect your PHI?
University Health Plans uses many ways to protect PHI across our health plan. This includes PHI in written word, spoken word or PHI in a computer. Below are some ways University Health Plans protects PHI:
- University Health Plans has policies and rules to protect PHI.
- University Health Plans limits who may see PHI. Only University Health Plans staff with a need to know PHI may use and share PHI.
- University Health Plans staff is trained on how to protect and secure PHI.
- University Health Plans staff must agree in writing to follow the rules and polices that protect and secure PHI.
- University Health Plans secures PHI in our computers. PHI in our computers is kept private by using firewalls and passwords.
What must University Health Plans do by law?
- Keep your PHI private.
- Give you written information, such as this on our duties and privacy practices about your PHI.
- Follow the terms of our Notice of Privacy Practices
What can you do if you feel your privacy rights have not been protected?
- Call or write University Health Plans and complain.
- Complain to the Department of Health and Human Services.
We will not hold anything against you. Your action would not change your care in any way.
We will be happy to answer your questions as a member of University Health Plans. Please call our Member Services Department at
1-877-644-0344 (TTY/TDD: 1-800-346-4128).
Monday through Friday, 8:00 a.m. - 8:00 p.m. (local time)
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